Rosland Capital Review

Rosland Capital is a precious metals broker that has been operating since 2008. In addition to selling precious metals, the company's representatives can help you get started with a self-directed gold IRA account. However, there have been a lot of negative reviews. Is Rosland Capital worth it?

Ultimately, we believe that you can get everything this company offers from a more reputable dealer. But let's take a look at what the company offers, what kind of track record they have, and what you should know before considering a purchase.

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About Rosland Capital

Precious metals have seen a resurgence in recent years. People have become more and more aware of just how precarious the stock market and real estate market are. With the economic recession of 2008, many people were plunged into crisis. Investing in precious metals can provide a level of protection from these events.

Rosland Capital Review

Precious metals also protect against inflation. A dollar made in 1970 is barely worth anything today. But the value of precious metals has increased over time to adjust for inflation. If you invested that 1970's dollar in gold, it would be worth around the same today.

Rosland Capital allows people to buy palladium, platinum, silver, and gold in both coins and bars. The company helps people set up gold IRAs as well. Self-directed IRAs can be complicated to set up if you don't have a background in investment and tax law.

A gold IRA allows you to hold some of your retirement assets in precious metals. That way, if the stock market goes through a crash, you'll have a nest egg of assets to get you through until the economy recovers. You will need to get bars, coins, and bullion that adhere to IRS standards of purity.

It's also possible to use the brokerage to purchase precious metals directly. If you want to diversify an existing portfolio, you might make use of these services. Your best bet is to compare prices between different dealers to make sure you get the closest to market value.

Rosland has been operating since 2008. Though self-directed IRAs are specific to the United States, they also sell precious metals to international clients. Customers include people in these countries:

  • Hong Kong
  • Sweden
  • Germany
  • The United Kingdom

And, of course, a large bulk of the clientele is made up of people in the US.

Services Offered

Rosland is one of many companies that specializes in gold IRAs. They also focus on educating clients. You can talk to their specialists about the benefits and risks of gold IRAs, which will help you determine whether a gold IRA account is the right option for you.

Rosland Capital Review

Gold and silver IRA accounts help you stabilize your retirement account with material assets. People sometimes invest in real estate for the sake of having tangible assets. However, the real estate market tends to be more volatile than the precious metals market. Many people no longer trust it after the housing bubble burst in 2008.

Since Rosland specializes in IRAs, their representatives can help you decide which precious metals are best for your portfolio. They may recommend a blend of different assets to serve different purposes. The goal is to choose assets that are still compliant with all IRS regulations regarding self-directed IRAs.

Coins and Bullion

If you're not looking into opening a new retirement account, but you do want to invest in precious metals, you can do that. This is a good way to secure your assets against inflation and protect yourself during times of economic instability. In addition, it can yield short-term returns.

Some people also choose to make personal investments in precious metals to have in case of emergency. You can quickly liquidate these metals if you ever need them.

It's best not to store precious metals in your home, but you can choose your own storage when you're making a personal investment. With IRAs, you have to use an IRS-compliant storage facility. You'll also need to pay an ongoing annual or monthly fee to have your custodian take care of your account.

Rosland's main precious metal is gold, but they also have silver coins available. In addition, you can invest in platinum bars. The company sometimes has palladium bars available through the brokerage, but this tends to be a rarer occurrence.

You can also purchase some collector's coins. These are not eligible for use in a gold IRA account, but they may commemorate different historical events or settings. Many coin collectors like to look for one-of-a-kind collections in good condition. These have the potential to grow a lot over time, but they are also a risky investment.

Setting Up a Gold IRA

Should you decide that you do want to set up a gold IRA, there are three main steps to the process. You'll be able to talk to a representative about what costs you can expect to pay. In addition, you'll learn about the benefits and risks of different metals, so you can make the right choice for your portfolio.

Rosland Capital Review

The first step is setting up the IRA account itself. This can be overwhelming when you're trying to handle it by yourself. There's a lot of paperwork and hassle to worry about. But your specialist does this for a living, so they can walk you through the process.

In fact, the entire process is streamlined. You'll be sent all of the forms that you need to fill out and sign. Rosland works with Equity Institutional as a custodial service. You'll fill out an application to work with them, but your Rosland representative will streamline all of the communication.

That way, you know you have all of the relevant paperwork filled out. You don't need to waste time seeking a custodian, and you don't need to talk to a million different entities to get your account put together.

The second step is to choose your assets. Once your account is created, you just need to convert your funds into gold. Your representative can answer your questions and help you make the final selections for the investment.

The final step is to fund your account. You can do this with a variety of methods, ranging from rolling over an existing retirement account to using your personal savings.

As soon as your account is funded, Rosland will send the metals you've purchased to an IRS-approved depository located in Delaware. Unlike many other companies, Rosland only has one secure storage vault. Some other companies might let you choose a vault in your specific region.

Your storage is secured in a vault that is separate from everyone else's assets. The only people who can access it are you and your custodian. This helps to limit the chances of theft or fraud occurring. Your deposit will also be fully insured, so you're protected against natural disasters and other catastrophes.

That's all there is to the setup process. You will continue paying annually for Equity Institutional to take care of your account. At the age of 72, you will be required to begin taking distributions. This is the point at which you can either remove the metals from your account or liquidate them for cash.

This process is similar to the one honed by other gold IRA companies. You'll go through an easy, streamlined process when you work with a more highly recommended company.

Fees for Investing

Rosland Capital has fairly straightforward fees. You can verify the fees with your representative before you make your purchase.

Rosland Capital Review

Setting up your account costs 50 dollars. This helps to cover the convenience of having a knowledgeable expert to take you through all of the paperwork. You will also need to pay at least 225 dollars in an annual custodial fee. If you want to open a gold IRA, you must have at least 10,000 dollars to invest.

How to Get Started

Because Rosland Capital has so many poor consumer reviews, they aren't our top recommendation for gold IRA companies. But if you still want to work with them:

  • Go to the website and fill out the contact form.
  • Tell them you want to open a gold IRA.
  • Call the company to discuss your IRA options and ask any questions you have.
  • From there, you will speak to a representative who will take you through the rest of the process.

Customer Reviews

The Better Business Bureau gives the company an A+ rating. However, the scores from actual customers are significantly worse. There aren't very many reviews, but the total average is just 1.25 stars. Trustlink's reviews are also mixed between positive and negative reception.

Rosland Capital Review

That said, the Business Consumer Alliance has given the company the top marks of AAA. This indicates a company with a lot of integrity and strong business practices.

Some people have reported having good experiences with the company. But there are also notes that the salespeople are aggressive, the agents are rude, and it is difficult to speak with customer service representatives.

Ripoff Report has catalogued six complaints against the company. These reports all center on the way that the company marks up collectible coins and sells them at an exceedingly high rate. This makes it difficult to make any returns.

Unfortunately, this is a common practice with collectible coins. Their market isn't as competitive as that of pure precious metals, so dealers have been known to artificially inflate the prices.

Specific Complaints

It's worth noting the specifics of people's complaints. Even though several have been resolved, the sheer amount of dissatisfaction is concerning. It indicates that the company leaves more customers unhappy than happy with their work.

Some people might argue that you're more likely to leave a bad review than a good one after an experience with a company. But there are many industry leaders that have hundreds of fantastic reviews. In addition, the resolutions from Rosland leave something to be desired.

Some of the specific grievances that have been leveled against the company include:

  • The rare coins are overpriced.
  • The customer service representatives are rude and unhelpful.
  • The metals that were purchased were not delivered in a timely fashion.
  • The order they received was not the one that they purchased.

There have been 23 total complaints within the past three years, which is a staggering number for a company this small. Five of those complaints have been closed or resolved during the past year.

They claim to be the fastest precious metals company on the market in terms of shipping, but that isn't true. Their metals take up to 14 days to arrive, which is industry standard. They claim the competition takes up to 28 days, but that's rare.

Though they have top marks from the BCA, they have also received their fair share of customer complaints there. Thirteen complaints have been filed within the last three years. However, one hundred percent of those were resolved.

More than 350,000 dollars was in dispute. Since then, they have settled about 175,000 dollars of it. It's unclear whether they intend to settle the rest of the funds or not.

The BCA gives more information than the BBB regarding complaint resolutions. Statistics show:

  • Full refunds were issued to two people.
  • Adjustments were made for five people.
  • No adjustments were made for six people, and the case was closed.

Considering that they close half of their complaints without making adjustments, we'd be cautious about investing with this company. You might find yourself dealing with a lot of unnecessary headache and hassle.

If you're going to be investing your money long-term with a company, it's better to work with one that cares about you.

Final Thoughts

Rosland Capital has all of the basics that you'd look for in a gold IRA company. They have specialized representatives who can walk you through the setup process, and they're fairly transparent about their fees.

Some people have said that they've had excellent results using this company for their gold IRAs. They cite the knowledge and expertise of the company specialists. When people are able to get in contact with customer service reps, it's about a fifty-fifty chance on whether they'll be helpful.

But there are also enough bad customer reviews to give us pause. It's hard to find client reviews on the internet, and the ones that do exist are mostly bad. People say that the company's representatives don't listen to their needs, that there's a lot of unnecessary upselling, and that they have a hard time getting through to real people.

In particular, poor client reviews focus on the collectible coins. They say that these coins are marked up to significantly more than their value. The salespeople charge absurdly high commission rates without being transparent about them. This has led to several customers feeling cheated.

With this in mind, we recommend using a different company for your gold IRA investment. It's better to foster a long-term relationship with a company that really cares about your needs than to work with one that will frustrate you.

Although we do think that Rosland Capital is a pretty good company, we believe that there are better companies out there to make your investment with.

You can get a free gold investment kit from our #1 recommended precious metals investment company above, or you can checkout our top 5 recommended companies below...

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